
Psychotherapy Services
How do I know if I need therapy?
People seek therapy for a variety of reasons. Some are dealing with underlying diagnoses or traumas, while some are dealing with career, relationship, parenting, or identity challenges. Other people simply need someone objective to speak with. There is really no wrong reason to seek therapy and we are here to answer your questions.
What types of things does therapy help with?
Psychotherapy is more than just talking to a good listener. It helps with a variety of mental health conditions (such as OCD, anxiety, ADHD, and depression) as well as trauma, grief, everyday stress, worry, lack of enjoyment, and self-esteem challenges. Therapy can help people better understand their relationships, motivations, feelings, and behaviors. Psychotherapy can also help with personal development.
What can I expect during my first therapy appointment?
The initial phase of therapy involves one or more assessments, giving you time to discuss your challenges, needs, and goals. It’s an opportunity for you and your therapist to connect, get to know each other a little, and determine whether you’re a good fit to work together.
How do I find a therapist who is a good fit?
We have several clinicians with different treatment specialties, approaches, age groups served, and accepted insurance plans. All of this plays a role in finding a therapist who is the right fit; allowing 3-6 sessions with your new therapist gives you both time to develop rapport and determine if moving forward together makes sense for you both. The relationship between therapist and client is crucial to the success of therapy, so it’s vital to find someone who makes you feel heard, accepted, and empowered.
What concerns does therapy treat?
We treat a variety of conditions and areas of challenge, including ADHD, anxiety, behavioral issues, depression, family conflict, grief, identity formation, LGBTQIA+ concerns, life transitions, men's issues, OCD, parenting, peer issues, religious and spiritual concerns, stress, trauma and PTSD, couples and relationship concerns, and diversity and multicultural concerns.
Do you offer virtual or in-person therapy?
We offer both virtual and in-person therapy, although this varies by provider. For telehealth, we use SimplePractice, a HIPAA-compliant service. Clients wishing to use telehealth must be physically located in Michigan (or a state where your clinician is licensed) at the time of your appointment.

All About Evaluations
Why does a professional psychological evaluation make sense?
A professional evaluation empowers you to understand yourself, your challenges, your strengths, and your needs. This can give you research-backed information, insight, and clarity that set you up for success; it also provides you with a clear path forward.
What does getting a professional psychological evaluation involve?
Our evaluations are comprehensive. In most cases, an evaluation includes a two-hour virtual clinical interview, in-person testing (which often includes intellectual/achievement testing and other assessments/questionnaires), and a one-hour virtual feedback session.
How do I know if my child or I need a psychological evaluation?
Your child may benefit from testing if they’re having behavioral or emotional challenges or struggling in school. Sometimes, a teacher may suggest an assessment to better understand what could be contributing to those difficulties. Adults often pursue testing when they feel something is off and are looking for objective answers and clinical insight. Assessment results can also help inform treatment by identifying specific needs, clarifying areas of concern, and helping determine which approaches and supports may be most beneficial.
What can a psychological evaluation diagnose or help identify?
An evaluation may diagnose or identify learning disorders, ADHD, and underlying causes of behavioral, academic, and emotional challenges. It can also provide insight into strengths, talents, and personality.
What is the difference between psychological testing and a regular therapy appointment?
Psychological testing involves an in-depth interview, formal testing, input from collateral informants (parents, partners, teachers, etc.), and results; it’s typically a one-time process to establish a diagnosis and recommendations. Individual therapy is ongoing (often weekly), flexible, and focused on change. It’s designed to help people work through emotions, challenges, trauma, transitions, and more.
Can an evaluation determine if I have ADHD or something else?
Yes, we provide ADHD and psychological assessments for a variety of conditions.

Scheduling & The Evaluation Process
How do I schedule a psychological evaluation?
The easiest way to schedule an appointment is through our “Request an Appointment” option. We’ll reach out within 1-2 business days to get the process started. Alternatively, you can call us at (616) 520-8046.
Is there currently a waitlist for psychological testing?
Yes, due to high demand for assessments, we currently have a waitlist for new patient assessment appointments. Once you reach out and request an appointment, we’ll contact you within 1-2 business days with details and an estimated wait time.
How long does the psychological evaluation process take?
The process takes several hours and is divided into three separate sessions.
What should I bring to testing or know before my evaluation?
We’ll ask you to fill out paperwork prior to the evaluation. Please bring previous psychological evaluations, medical history, and academic records.
Is psychological testing done in person or virtually?
The interview and feedback sessions are conducted virtually, while testing is typically conducted through an in-person appointment. You may also receive assessments to be completed from home.
What happens during a psychological evaluation?
We’ll use a clinical interview, extensive testing, and questionnaires to understand your mental, emotional, and cognitive functioning, make a diagnosis (if applicable), and make appropriate recommendations.
When will I get my evaluation results and recommendations?
During the third session (the feedback appointment), your clinician will discuss your results, diagnosis, and recommendations. This feedback session is typically scheduled once all of the assessments are completed and insurance claims have been fully processed.
What happens after I receive the results of a psychological evaluation?
This depends on your evaluation, what you learned about yourself, and your goals. Your clinician will offer recommendations and strategies to help you decide on the next steps forward.

Insurance & Billing
Does insurance cover therapy?
Our clinicians accept several insurance plans. While therapy is covered by most major plans, you may still be responsible for your deductible, coinsurance, or copay, depending on your policy.
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Does insurance cover psychological evaluations and testing?
Insurance may cover psychological evaluations and testing, but coverage varies by plan.
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How can I find out what my insurance will actually pay for?
While we make an effort to verify your plan, the best way to understand your coverage details is to contact your insurer directly and consult your policy book.
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What insurance plans do you accept?
We accept Aetna/Meritain, Blue Care Network (BCN), Blue Cross Blue Shield (BCBS), Priority Health, and United Behavioral Health (UBH)/Optum. The specific carriers vary by clinician; please visit our provider profiles to see which insurance plans they accept.
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How much does therapy cost without insurance?
Rate is $170 for a Master's-level clinician.
Rate is $205 for a Doctoral-level clinician.
We accept cash, check, HSA, and credit cards.
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How much does a psychological evaluation cost?
Assessment rate is $205/per hour. Many evaluations are between 7 and 10 hours, but the amount of time can vary by evaluation.
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When do I have to pay for therapy or psychological testing?
For therapy, fees are collected at the time of service, with most clients paying online on the day of their appointment. For assessment, fees are collected at the time of the feedback session.
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We offer a convenient online payment system. You may also speak to your clinician about setting up a payment plan.

About & General Info
What is Reclaim Psychological Services?
RECLAIM Psychological Services is a mental health practice offering psychological assessment and therapy. We are a team of licensed clinicians and therapists who offer in-person care and telehealth services throughout Michigan. Our treatment is evidence-based, individualized, strength-focused, compassionate, and holistic.
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Who does Reclaim Psychological Services work with?
We work with adults, teens/adolescents, families, and couples. Assessment is available for individuals ages 6 through 50. The specific populations treated vary by clinician.
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What makes Reclaim different from other practices?
Our core values of inclusivity, equity, holistic well-being, quality care, and respect often set us apart and lay the foundation for our practice.
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Where is Reclaim located?
We are located at 3100 Ivanrest Ave SW (Suite 102) in Grandville. We serve clients in Grandville, Hudsonville, Jenison, Byron Center, Wyoming, Kentwood, and Grand Rapids. We also offer telehealth for clients in Michigan and in various states throughout the country.
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Does Reclaim have different clinicians?
Yes, we have a team of clinicians with different specialties and areas of treatment.
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Does Reclaim see couples and families?
Yes, depending on the clinician. Learn more about our therapists and their specialties here.
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How do I get started with therapy?
The easiest way to start is to use the “Request an Appointment” option on our website; a member of our team will follow up within 1-2 business days. You may also call us at (616) 520-8046 to schedule.

